At poker games, your privacy is more than a legal obligation — it's a core value we've upheld since day one. This policy clearly explains how we collect, use, store, and protect the personal data of every member in Malaysia.
How we respect and protect the personal information of every Malaysian member
Poker games only collects data that is genuinely necessary to provide our services. We do not collect irrelevant or excessive information — every data point has a clear and defined purpose.
All member data is stored on servers protected with 256-bit SSL encryption, multi-layered access controls, and continuous 24/7 security monitoring — the same standards used by leading financial institutions.
Poker games has never and will never sell, rent, or trade members' personal data to any third party for marketing or any other commercial purpose.
You have the right to access, correct, or request deletion of your personal data at any time. poker games provides straightforward tools for you to manage your own information.
The poker games Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards, ensuring your rights are fully protected.
Whenever our privacy policy changes, you will be notified in advance. poker games believes members have the right to know how their data is managed at all times.
Poker games ("we", "platform", or "pokergames.bid") is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy sets out in detail how we collect, process, store, disclose, and protect your personal information when you use our website, services, and games.
This document is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010 and forms part of poker games' broader commitment to transparency and trust in managing our members' data. By registering an account with poker games, you confirm that you have read and understood this Privacy Policy.
ℹ️ This policy applies to all users of the poker games platform in Malaysia, including registered members, website visitors, and anyone who interacts with our services through any channel.
Poker games collects various categories of data depending on how you interact with our platform. Below is a detailed overview of the types of information we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form, KYC verification |
| Contact Data | Email address, mobile number | Account registration |
| Financial Data | Payment methods (Touch 'n Go, DuitNow, FPX), transaction records | Deposit & Withdrawal Processing |
| Gaming Data | Betting history, games played, wins & losses | In-platform activity |
| Technical Data | IP address, browser type, device used, access logs | Collected automatically during use |
| Behavioural Data | Pages visited, clicks, time spent, preferences | Cookies & Tracking Technologies |
This includes all information you provide when registering an account, completing your profile, contacting our customer support team, or participating in promotions and surveys on poker games. This information is provided voluntarily but may be required to access certain features.
When you browse the poker games website, our systems automatically record technical information such as your IP address, web browser type and version, device operating system, date and time of visit, and the pages you viewed. This data is essential for security, technical troubleshooting, and platform improvement purposes.
Poker games uses collected data for legitimate and transparent purposes. Below is the full list of how your data may be used:
✅ Poker Games does not use your data to make automated decisions that materially affect you without appropriate human oversight.
Poker games does not sell or rent member personal data to any party. However, in the course of operating our services, data may be shared with the following selected categories of third parties — all subject to strict confidentiality agreements:
Poker games may disclose personal data if required to do so by Malaysian law, court order, or directive from a competent authority. In such cases, we will endeavour to notify you of the disclosure unless prohibited from doing so by law.
Protecting the personal data of poker games members is a responsibility we take very seriously. We implement multiple layers of technical and organisational security measures to keep your data safe at all times:
ℹ️ While we take extensive measures to protect your data, no security system can be guaranteed 100% secure. We encourage you to do your part by using a strong password and keeping it confidential.
Cookies are small text files stored on your device when you visit the poker games website. They help us recognise you when you return, remember your preferences, and deliver a more personalised experience.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the poker games platform. For guidance on managing cookies in popular browsers, please refer to your respective browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy standards, you have the following rights regarding your personal data held by poker games:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct it.
You may request that we delete your personal data, subject to any legal retention obligations.
You may request that we restrict the processing of your data under certain circumstances permitted by law.
You have the right to receive your personal data in a machine-readable format for transfer to another service.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
To exercise any of these rights, please contact our data protection team at support@pokergames.bid. We will respond to your request within 30 business days.
Poker games retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. The following are our data retention guidelines:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
The poker games platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has registered an account on poker games, please contact us immediately at support@pokergames.bid and we will take prompt action to close the account and delete all associated data.
The poker games platform may contain links to or integrations with third-party services such as game providers and payment gateways. When you interact with these third-party services, their own privacy policies will apply to the data processing they carry out. poker games is not responsible for the privacy practices of such third parties.
We recommend reviewing the privacy policies of any third-party services you use in connection with the poker games platform, particularly e-wallet providers such as Touch 'n Go, GrabPay, Boost, and ShopeePay, as well as internet banking services such as Maybank2u and CIMB Clicks.
Poker games reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological advancements. When material changes occur, we will:
We encourage you to review this Privacy Policy page periodically. Continued use of the poker games platform after any changes take effect constitutes your acceptance of the revised policy.
If you have any questions or concerns, or wish to exercise any of your rights regarding the personal data we hold, please contact the poker games Data Protection Officer (DPO) through the following channels:
We will endeavour to respond to all privacy-related requests within 30 working days. This Privacy Policy was last updated on 1 January 2026.